How Telemedicine Can Help You

Updated: Apr 22, 2020

What is Telemedicine?

Telemedicine involves electronic communication (video conferencing) to provide medical care to patients without the need for an in-person visit. Through the use of technology, doctors are able to evaluate, diagnose and treat patients from a distance. New Direction Natural Medicine has been using telemedicine to naturally treat patients with a wide-range of health problems using Chinese herbal medicine, natural supplements, and/or functional medicine. This amazing technology allows us to help patients manage both acute and chronic conditions remotely. We have treated many conditions through telemedicine including: fatigue, anxiety, depression, infertility, gynecological disorders, high blood pressure, cold/flu, allergies, COVID-19, digestive disorders, and more.

While many patients enjoy the interaction of in-person consultations, it is not always possible. Telemedicine has many benefits and has shown to be especially convenient for patients that live a long-distance away from our office, are unable to make it in for a treatment, during quarantine and social distancing, for those who have hectic schedules, and for those that frequently travel.

Benefits of Telemedicine

  • No travel expense

  • No travel time

  • No risk of exposure to potentially contagious patients

  • Consultations can be done in any location with internet access or cell phone reception

  • Less interference with daily life

  • No need to hire childcare for appointments

  • Private and HIPAA compliant

  • Convenient

Our Telemedicine Process

Telemedicine may be new or daunting to some people; however, the process is actually quite simple. All you need is a computer, laptop, iPad, tablet or smart phone with audio and video capabilities. Follow the 3 steps below and you are good to go!

STEP #1:

Book your telemedicine consultation online by clicking here. Email us a picture of your tongue at least 1 hour before your appointment begins so we can give you a tongue diagnosis assessment and have the information we need to make you a customized herbal prescription. Click here to learn why and how.

STEP #2:

You will receive an appointment confirmation via email. In the center of this email, you will see a button with a with a picture of a video camera and link in green font ( When it is time for your appointment, click the icon or link on your device to start your telemedicine consultation. Be sure that your camera is on and not covered and that your volume is on and not muted.

STEP #3:

Click "allow" in the top right box so the doctor will be able to see and hear you during your consultation. Type your name on the left-hand side, check the box to agree to the terms, and click "join meeting" to start.

STEP #3:

When your appointment time starts, you will see a video screen of the doctor. Say "hello" so we can confirm your audio is working and the doctor will begin asking you questions about your current health concerns, symptoms, and improvement. We recommend keeping a weekly journal of your symptoms along with any questions that you have for the doctor. This way you won't forget or leave anything out. Having these notes on hand will also help to ensure you get the most accurate diagnosis while getting all of your questions answered.

Once your telemedicine consultation is complete, we will mail you your custom herbal medicine and/or natural supplements. If you are a functional medicine patient, we will email you a lab requisition (when needed) so that you can have your bloodwork completed prior to your appointment. The doctor will go over your results and treatment recommendations during your telemedicine appointment. A comprehensive report will be emailed to you and your supplements will be mailed out to you.

We look forward to providing you this wonderful healthcare option! If you need to schedule your telemedicine appointment or want to know if telemedicine is right for you, give us a call at 321-972-2940 or email us at:

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